Cybergine guides Meta verification and number setup, then connects WhatsApp to your catalogue for product questions, order updates, and human handoff.
Use it when customers already message your store on WhatsApp and you need faster, more consistent replies without turning conversations into broadcast campaigns.
Cybergine guides the phone verification, Meta approval, and number registration steps that usually turn WhatsApp setup into a separate project.
When customers ask about products in WhatsApp, the assistant answers from your catalogue and policies instead of guessing from generic AI knowledge.
Customers can start with product and order questions in WhatsApp, then hand off to a human when the conversation needs escalation.
Built for inbound conversations from shoppers and customers, not bulk promotional blasts.
When a customer asks whether something fits, which option to choose, or whether an item is right for their use case, the assistant can search your catalogue and reply inside WhatsApp.
Customers can ask about delivery timing, returns, or next steps after an order. The assistant handles the repetitive parts and keeps the conversation in the channel they already opened.
Not every conversation should stay automated. Cybergine can collect the context, answer the routine parts, and hand over to a human when the customer needs a more specific resolution.
The WhatsApp Business API setup can become a separate project. Cybergine guides the required steps and connects the approved WhatsApp Business number to your product catalogue.
WhatsApp marketing tools focus on outbound broadcast messages, promotional blasts sent to customer lists. That is a different product from what Cybergine does.
Cybergine responds to inbound messages. When a customer sends a question, the assistant holds a real conversation, classifying intent, searching your catalogue, narrowing by specification, and guiding to an outcome. It does not push broadcasts. It handles conversations.
Messages are sent only to customers who initiate contact. No unsolicited outreach.
No. Cybergine guides the setup from phone number verification to Meta approval to number registration, then connects the WhatsApp number to your catalogue-backed assistant.
Cybergine is built for inbound conversations. Customers message your store first, then the assistant helps with product questions, order updates, and handoff. It is not a bulk broadcast tool.
Yes. Personality, tone, and name are configurable per assistant. The assistant introduces itself by your chosen name and responds in your brand voice.
Guide Meta setup, connect your catalogue, and start handling inbound customer questions in WhatsApp with product-aware replies.